Oracle Retail Xstore & Omnichannel Services

Transform your retail operations with OLR’s end-to-end Oracle Retail Xstore and omnichannel capabilities. Combining proven implementation expertise, purpose-built accelerators and seamless integration across your retail ecosystem, we help you build a scalable, reliable platform that connects customer, item and order data across every channel and touchpoint.

Solutions Expertise:

Solutions Checklist
      
      Xstore Point of Sale
    
      Xmobile
    
      Xoffice
    
      Oracle Retail Customer Engagement (ORCE)
    
      Store Inventory Operating Cloud Service (SIOCS)
    
      Oracle Retail Payment Cloud Service & EFT Links

We are trusted by global leading retailers:

Our Oracle Retail Xstore POS Services

Xstore Implementation and Upgrades, Moving to Cloud

As Oracle Retail specialists, we bring deep expertise across Xstore POS, including legacy Micros POS, ORPOS and Retail-J estates.

We have helped global retailers upgrade and migrate to the cloud regardless of their current version, ensuring a smooth, low-risk transition.

Any Xstore Version Xoffice Cloud

Xmobile and Self-Checkout

We help retailers create exceptional customer experiences using Oracle Retail Xmobile and self-checkout technologies.

Our services scale from first implementation to ongoing support, built to flex as your estate and customer expectations evolve.

Xmobile Self-Checkout Scalable

HAWK: Real-Time Xstore Monitoring

HAWK is our purpose-built monitoring and alerting tool for Xstore POS, catching performance issues and anomalies before they reach the till.

Built from 25 years of watching what actually breaks in Xstore estates, HAWK surfaces the problems that matter.

Real-Time Alerting Proactive

Explore HAWK

24/7 Xstore Support

25 years across every Xstore version and cloud migration path, backed by round-the-clock coverage and tiered escalation.

A team that knows Xstore internals, not one reading from a script.

24/7 25+ Years

See Support Options

Xstore Testing and Quality Assurance

Automated regression testing purpose-built for Xstore, catching defects before an upgrade or patch ever reaches a store.

Fewer manual test cycles, faster release confidence, and coverage that keeps pace with every Xstore update.

Automated Regression Testing

See Testing Services

UNIFYING COMMERCE

One view of your customer. One view of your inventory.

Oracle Retail Customer Engagement (ORCE) and CrowdTwist Loyalty

A single view of every customer, purchase history, loyalty tier, rewards and preferences, available to store associates and call centre agents, whether the interaction started at the till, on the app, or over email.

We implement and integrate ORCE with CrowdTwist so loyalty enrollment, points and redemption happen at the point of interaction, not three systems and a login away.

Unified Customer View Loyalty Clienteling

Oracle Retail SIOCS: Inventory Accuracy Across Every Channel

Store Inventory Operating Cloud Service keeps stock counts accurate in real time, the foundation click-and-collect, ship-from-store and BOPIS all depend on.

We implement SIOCS to close the gap between what your system says is on the shelf and what is actually there, so omnichannel promises do not break at fulfillment.

Real-Time Inventory Omnichannel Fulfillment