Welcome to OLR Clienteling, the ultimate solution to revolutionise your customer service experience. Say goodbye to scattered tools and disconnected systems – with OLR Clienteling, all actions are consolidated into one powerful platform.
KEY FEATURES:
Enhanced Customer Service: Equip your associates with the tools they need to provide personalised service that delights customers and keeps them coming back.
Effortless Catalogue Management: With access to your entire catalogue at their fingertips, associates can effortlessly search and update customer details, ensuring every interaction is tailored to individual tastes and preferences.
Seamless Integration: OLR Clienteling seamlessly integrates with Oracle CX (OCC), Oracle Retail ORCE, and Xstore Point of Sale, ensuring a cohesive and efficient customer experience across all touchpoints.
Progressive Web Application (PWA): Enjoy the flexibility and convenience of a PWA, allowing your team to access critical tools and information anytime, anywhere, from any device.
Focus on Customer Lifetime Value: By simplifying workflows and empowering your team, OLR Clienteling allows you to focus on what truly matters – building meaningful relationships with customers and maximizing their lifetime value.
Let’s discuss your goals and how OLR services can help you get there.
Is your company in need of a retail transformation? What Oracle Retail Systems are you reviewing or planning to use? Are you moving from on-prem to the cloud?
Let’s not wonder, let’s talk!
Get in touch to book a discovery call.