LEADING CANADIAN SPECIALTY FASHION RETAILER COMARK SELECTS OLR FOR ORACLE RETAIL DELIVERY AND APPLICATION SUPPORT SERVICES
August 29 2017 - Comark, established in 1976 and one of Canada's leading specialty apparel retailers, serving customers through four popular divisions: Ricki's, Bootlegger, Cleo and Jean Machine has today announced the selection of OLR as their prime system integrator and application support provider to seamlessly manage the Oracle Retail Oracle Retail Xstore Point-of-Service and XBR Loss Prevention applications across their store portfolio.
This multi-year agreement provided under a flexible service framework empowers Comark to continually drive enhancement and innovation in their core retail systems, receive proactive platform monitoring, alerting and system health checks, as well as lay in new feature/functionality as made available from Oracle. Citing deep expertise in the retail domain, as well as the scalability of OLR’s service offerings as its primary deciding factors, Comark has partnered with OLR to support their retail operations and fulfill their omni-channel initiatives across the enterprise.
Michael Cohn, Vice President of Omni-Channel Delivery and Strategy for OLR, said “We are in equal part honored and excited that Comark has selected OLR to support their 300+ stores and utilize OLR’s world class services organization to deliver on their omni-channel vision, it is our privilege to establish this partnership with the Comark team to deliver solutions that provide more options to the end consumer and which reduce non-value adding work activity for their staff, so that Comark can continue to lay in capability which keeps their business on the journey to ongoing success”.
Cohn concluded: “The single view of stock, order and customer that all retailers seek today is anchored on the right foundational software and a trusted delivery partner. At OLR, we know the challenges today’s retailers face and in ever competitive marketplace and pride ourselves on bringing solutions to those challenges to the table – day after day, week after week. We are more than just a service provider but a service partner to our clients and the trust and investment that Comark have made in our team is just a further confirmation of the approach we’ve taken and the direction we’re headed”.
Since 1998, OLR has optimized leading retailers all over the world. Combining the latest technology with unparalleled retail industry knowledge of merchandising, planning, POS, Commerce and finance both on premise and in the cloud, OLR provide high quality services and Oracle-centric solutions.
Comark is one of Canada's leading specialty apparel retailers. Established in 1976, the Company today has over 300 stores operating under four divisions: Ricki's, Bootlegger, Cleo and Jean Machine. Comarks stores are located in shopping malls and big box power centers across Canada, mainly in small to mid-size suburban markets. Comarks long history in these communities has fostered tremendous customer loyalty within each division's target market. Each of Comarks divisions targets a segment of our clearly defined customer base, ranging from young adults to the New50 Woman, with a mix of exclusive private-label and nationally branded product.