Application Managed Services
Routine and exceptional maintenance needed to keep systems operational
OLR's Managed Services provides specialist Oracle Retail and Ecommerce expertise post-implementation. Working across time zones and on a 24/7 basis, the team safeguards the ongoing health, performance and accessibility of your investment, responding to critical system incidents that may occur during your trading hours.
Our world-class service model is underpinned by the ITIL v3 framework and bound by three guiding principles: productivity, flexibility and measurable impact.
- Sizeable pool of highly skilled professionals
- Seamless, cost-effective ongoing application support
- Optimal mix of on-shore, near shore and off shore resources
If you want to find out more about how we can help your AMS system, get in touch.